Closing date - 27 October 2025
Salary - £33-35,000 per annum (dependent on experience)

Please feel free to contact us at recruitment@factoryinternational.org if you require any support in completing your application. 

Events Account Manager Job Pack - download here
Events Account Manager Application questions - download here
Please note this is a fixed term maternity cover role.

As our Events Account Manager, you will play a key role within the Commercial Events team, responsible for managing and growing our portfolio of commercial event bookings at Aviva Studios. Your focus will be on nurturing client relationships, ensuring seamless event sales delivery, and contributing to the achievement of ambitious revenue targets. Collaborating with national and international partners and agencies, you’ll actively identify and pursue new business opportunities, helping to drive the commercial events strategy forward. You’ll support the sales pipeline, monitor performance against targets, and work to maximise occupancy and revenue across all event spaces.

Reporting to the Head of Events and working closely with our scheduling, producing, and technical teams, you will be instrumental in attracting and managing outstanding events across all Aviva Studios spaces. This pivotal role requires a strategic mindset and a flair for identifying and growing revenue streams that reflect the venue’s creative vision, while ensuring long-term success and sustainable growth.

The key responsibilities for the Events Account Manager include;

• Managing relationships with both existing and prospective clients, agencies, and direct corporations, ensuring high levels of service, retention, and repeat business while expanding our network and reach
• Responsible for driving revenue growth and maximising sales by identifying and securing new commercial event opportunities. The Events Account Manager will ensure the events strategy is delivering strong results across both occupancy and income generation
• Working in partnership with the Head of Events and the wider Commercial team, you’ll actively monitor performance against the business plan and financial targets. You’ll contribute to strategic planning by identifying areas for improvement, proposing innovative solutions, and helping to secure new hire opportunities that enhance our commercial success
• Actively attend business development, industry and own programmed events. Leading promotional activity and events to position Aviva Studios as a premier venue for hire. Through these efforts, you’ll grow awareness of our offer while building and strengthening your own professional network
• Manage designated target sectors, developing a focused business development plan and building a robust pipeline of opportunities and contacts to drive growth and expand our client base
• Champion exceptional client and customer experiences, identifying opportunities to enhance service delivery and implementing positive change that reflects our values and elevates every stage of the event journey
• Working closely with the Scheduling, Producing and Technical teams to ensure that commercial events work seamlessly within the venue
• You’ll ensure accurate communication of spend, income, and post-event billing details in line with internal systems and processes. You’ll also provide timely financial reporting and relevant updates to the Head of Events to support informed decision-making

The person specification for the Events Account Manager are;

ESSENTIAL

• Proven people and client management skills and the ability to influence and communicate confidently

• Experience of working with event and brand agencies. Understanding of Event Industry, corporate and public events

• Experience of working across multiple successful commercial events and conferences

• Proven track record of converting event enquiries into sales

• Proactive, flexible and resilient to deliver results against targets

• Financial literacy, including experience of putting together costings and quotes and effectively managing budgets

• Ability to deliver to a high standard, with a high attention to detail

• Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds

DESIRABLE

• Working across the International Market
• Experience with scheduling software
• Understanding of event planning, logistics, and execution
• Enthusiasm for training, mentoring and support of emerging talent

When applying please do not rely solely on ChatGPT/AI software for your answers as it may not fully reflect your skills and experience and how they align with this role and we may decide to discount your answer if we believe it is solely generated by AI.