Please note this role will be working in the venue, but will be employed by Super Serve.

About Us

Superserve Manchester Ltd are a collective of industry insiders who combined have worked on a variety of large scales projects across the UK to help the client deliver their F&B operational objectives. This includes running bars in festivals such as The Garden Party and Mint Festival, setting up and being responsible for F&B delivery in venues including YES in Manchester, The Merchant Liverpool and The Moth Club in London and delivering first class gastronomy experiences in venues up and down the country.

With the biggest project to date on the horizon, Superserve are now recruiting for a experienced Bar Supervisor to help with the launch of the F&B within Factory International and the day to day running of what is set to be one of Europe’s biggest venue openings this year.

This world-class cultural venue in the heart Manchester will present bold new work by the world’s most exciting artists – from music gigs to major exhibitions, original theatre to daring new dance, all incorporating the latest in digital technologies.

The Role

Superserve is a vibrant, multi faceted new hospitality venture which will be based out of Factory International and we're looking for an experienced Bar Supervisor to join our team.

As the Bar Supervisor you will be responsible for day to day production of the drinks offering within the venue and make sure is made to the highest standards, training the junior staff, maintain and follow the hygiene guidance. The candidate must be confident in cocktail making and creation and large scale events and be comfortable following orders from senior staff. 

You with the help of the senior team need to be able to deliver for the day-to-day operation of the venue and assist on achieving KPI's with the Bar Manager and Operations Manager.

Responsibilities

• To manage all bar operations ensuring consistency and quality are maintained
• To maximise selling opportunities
• To manage customer complaints promptly and professionally
• To conduct stock takes with the Bar Manager and investigate any abnormalities
• To place weekly orders with the Bar Manager
• To be passionate about delivering great service and amazing drinks
• Have a strong knowledge of cocktails and drinks
• To be ahead of cocktail and drinks trends in the industry
• Previous supervisory or management experience

Essential Skills

• Excellent verbal and written communication skills

• Organisational skills

• Ability to work under pressure and in a fast-paced environment

• Time management skills

• Ability to work efficiently and cooperatively in a team environment

• Ability to solve problems quickly
• Experience in volume bar operations 

Desirable Skills

• A fearless attitude
• Lots of energy
• Entrepreneurial and creative
• Prior opening experience
• A knowledge of licencing laws 

Why work for us?

• Discount on food and drinks at any company venue, for you and up to 3 friends - any day, any time.

• An extra day of holiday added to your allowance each year you're with us (up to 5 extra days)
• Free CODE app staff membership with loads of discounts on pubs, bars & gyms
• Free counselling and legal advice through our 24/7 employee helpline provided by Hospitality Action
• Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates
• Cycle to Work Scheme
• Tronc pay
• Flexible working hours

£12ph

Rose Fifteen Ltd is an equal opportunities employer and we welcome applications from all persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership, whether they have a disability and whether they are part of any other groups that could bring a diverse perspective to our company.